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Privacy Policy

This privacy policy sets out how GBTicket uses and protects any information that you give GBTicket when you use this website.

GBTicket is registered with the Data Protection/ Information Commissioner’s Office, UK (Registration Number Z5255084).

GBTicket is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

GBTicket may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22 February 2013.


What we collect

We may collect the following information:

  • Name;
     
  • Contact information including email address;
     
  • Demographic information such as postcode, preferences and interests;
     
  • Other information relevant to customer surveys and/or offers.


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping;
     
  • We may use the information to improve our products and services;
     
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Shopping at GBTicket.com is secure:

 

How we use cookies

According to the ICC UK Cookie Guide (International Chamber of Commerce, 2012; international-chamber.co.uk), cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on GBTicket.com have been categorised based on the categories found in the ICC UK Cookie guide. GBTicket.com uses cookies from categories 1 and 2.


Category 1: Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets, or e-billing, cannot be provided.


Category 2: Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website [GBTicket.com], you agree that we can place these types of cookies on your device’.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes (e.g. electronic newsletters);
     
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at GBTicket, The Enchanted Barn, Trevilley, Sennen, Penzance, TR19 7AH, UK or emailing us at gbticket@gbticket.co.uk.


We will not sell, distribute or lease your personal information to third parties.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.